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Senior Account Manager

First Page

Hybrid🇦🇺Melbourne, AustraliaseniorA$85k–A$95kPosted 1h ago

Job description

As APAC’s highest-rated digital agency, First Page has experienced rapid growth and earned multiple industry awards in recent years. Our mission is simple: create exceptional digital experiences powered by performance-led strategy.

We’re also a certified Great Place to Work with a 4.8/5 Glassdoor rating, known for our collaborative, high-performing culture. From Friday lunches to a fully stocked beer & wine fridge, we create an environment where top talent can thrive.

The Opportunity

We’re looking for an Enterprise Account Manager with strong agency experience managing large-scale and enterprise clients.

This role is ideal for someone confident owning complex, high-value accounts end-to-end - balancing senior stakeholder management, strategic thinking, and seamless delivery across SEO, SEM and broader digital channels.

You’ll act as a trusted partner to clients, helping shape digital strategy while working closely with specialist teams to drive performance, unlock growth opportunities, and deliver best-in-class campaigns.

What You’ll Do

  • Own and manage a portfolio of enterprise-level clients, acting as the senior point of contact across all engagements

  • Build deep, strategic relationships with key stakeholders, including senior decision-makers

  • Lead campaign strategy and execution across SEO, SEM and integrated digital channels

  • Translate complex business objectives into clear, actionable briefs for internal teams

  • Drive proactive account management, ensuring timelines, deliverables and expectations are consistently met

  • Identify and lead upsell and cross-sell opportunities, contributing to account growth and long-term partnerships

  • Analyse performance data, delivering clear insights and strategic recommendations to clients

  • Lead reporting, QBRs and strategic reviews with confidence and commercial awareness

  • Manage challenges and escalations effectively, maintaining strong client trust

  • Collaborate cross-functionally with SEO, paid media, content and technical teams to deliver high-quality outcomes

What You’ll Bring

  • 2-3+ years’ experience in a digital marketing agency, with strong exposure to enterprise or large-scale clients

  • Solid understanding of SEO, paid media and digital performance channels

  • Proven ability to manage multiple senior stakeholders and complex client environments

  • Confidence working with data, performance metrics and commercial outcomes

  • Excellent communication and presentation skills, with the ability to influence at a senior level

  • Strong organisational and project management skills across multiple high-value accounts

  • A proactive, commercially minded approach with a focus on growth and client success

  • Ability to operate strategically while remaining hands-on when needed

Benefits

  • Hybrid working environment with a genuinely strong culture

  • Competitive salary + performance incentives

  • Catered Friday lunches and a fully stocked beer & wine fridge

  • Regular social events, including mid-year awards and end-of-year celebrations

  • Paid day off on your birthday

  • Opportunity to work with a global, high-performing team

Think this sounds like you? Apply now - we’d love to hear from you.